Enable Your Workforce with Agentforce
Discover the capabilities of Agentforce and launch your first AI agent.
Descubra las funcionalidades de la IA generativa y la tecnología que la impulsa.
Create and test a prompt template for summarizing support cases with generative AI.
Descubra cómo estas aplicaciones autónomas usan LLM y el contexto para asistir a los clientes y agentes humanos.
Ayude a los clientes mediante bots de IA avanzada que ofrecen respuestas autónomas y naturales.
Cree un agente de servicio de Agentforce para asistir en las recomendaciones y reservas.
AI agents are set to become ubiquitous in our daily lives. Here's how they work and how they are transforming business and application development alike.
Register for free to join our panel of experts for essential strategies to help you cultivate a highly skilled AI workforce.
Validate foundational knowledge of AI and data as they apply to CRM.
Prove skills implementing out-of-the-box AI capabilities and enhancing them with Einstein.
Establish Your AI and Data Roadmap
Learn effective strategies and best practices to ensure the long-term success of your implementation.
Defina la visión, los casos de uso, el mapa de ruta y la gobernanza de una IA de confianza para su organización.
Aprenda a crear una estrategia y a preparar los datos para proyectos de IA.
Descubra Data Cloud, la plataforma en tiempo real que permite que suceda la magia con los clientes.
Aprenda estrategias y las mejores prácticas para respaldar el cambio en la organización a medida que adopta la IA.
Descubra estrategias para maximizar el impacto de los datos y la IA en la toma de decisiones.
Register for free to join our panel of experts to learn how to build trust and cultivate a culture of AI adoption with our proven approach.
Showcase expertise to fulfill customer requirements and create solutions with Data Cloud.
Build a Path With Customer Success
Get the most out of your Salesforce investment with these resources, guidance and support.
Aprenda cómo Salesforce Customer Success puede ayudarlo a alcanzar sus objetivos.
Obtenga más valor de Salesforce con los Success Plans.
Discover what the Customer Success Score is and how to access actionable insights.
Learn how Salesforce experts help customers implement and innovate.
Utilice Trailhead para desarrollar una cultura de aprendizaje en su compañía.
Extend Your Expertise with Salesforce Partners
Discover how industry-leading experts bring CRM + AI + Data expertise and trusted apps to help companies connect with their customers in a whole new way.
Unlock your data and deploy AI throughout your CRM with industry-leading Salesforce partner apps and experts.
Descubra los clientes, socios y Trailblazers que conforman el ecosistema de Salesforce.
Amplíe la capacidad de Salesforce con aplicaciones y servicios de AppExchange.
Find Salesforce experts to help on your projects.
Acerca de esta ruta
Explore how Agentforce and Salesforce Customer Success can transform your strategy with Salesforce. In this trail, you'll discover how agents can support your organization, build your first agent, and implement effective strategies for long-term success with CRM, data, and AI. Additionally, you'll uncover the range of Customer Success resources available to support your journey.