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+400 puntos
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Workforce Engagement for Contact Center Planning
Learn how support operations planners use data to schedule and staff agents.
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Agregar a Trailmix
~1 hora 5 minutos
Forecast Your Support Workload
~20 minutos
Incompleto
Determine Staffing Needs with an Omni-Channel Plan
~15 minutos
Incompleto
Grow Your Team's Skills with Sales Enablement
~15 minutos
Incompleto
Assign the Right Agents to Shifts
~15 minutos
Incompleto
~1 hora 5 minutos
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