B2B Solution Architect Exam Guide
Exam Guide, Scheduling your Exam, Recommended Courses, and Quick Facts.
Discovery and Customer Success
Exam Weight: 25%
Partner Relationship Management
Learn how Sales Cloud PRM can help you achieve your channel sales goals.
Partner Relationship Management (PRM) Portal Strategy
Learn best practices for channel sales and partner portal management in Sales Cloud.
Innovation Project Definition
Define a problem that requires fresh thinking and scope your innovation project.
Relationship Design
Discover how design can help build better relationships with customers and communities.
Journey Mapping
Improve your solution design by mapping how customers experience your product or service.
Salesforce Architecture Diagrams: Quick Look
Learn how architecture diagrams help you create connected customer experiences.
Scrum and Kanban at Salesforce
Discover two workflows that Salesforce teams use for agile development.
Salesforce DevOps with Copado
Learn Copado’s take on how DevOps helps you deliver innovation faster with less risk.
Innovation Customer Discovery
Learn tactics for rapid research that will help you better understand your customers.
Innovation Solution
Learn how to craft a compelling solution story, business case, and implementation plan.
Data Governance and Integration
Exam Weight: 26%
Salesforce B2C Commerce Architect Roles: Quick Look
Learn about the focus and functions of four types of Commerce Cloud architects.
Shopping Cart Integrations for B2B Companies
Help your customers go from cart to quote to agreement.
Multi-Cloud B2B Implementations
Review B2B scenarios and design a solution that integrates multiple Salesforce products.
B2C & B2B Solution Architect Job Comparison: Quick Look
Learn what a solution architect does and how it differs for B2B and B2C businesses.
Salesforce Licensing
Understand the relationship between licenses, permissions, editions, and add-ons.
Scalability with Salesforce
Understand scalability, management, and performance of data on the Salesforce Platform.
B2B Marketing Analytics for Lightning App
Analyze your marketing data with B2B Marketing Analytics for Lightning App.
Omni-Channel Routing and Digital Engagement
Prepare your contact center for the multi-channel world.
Lead to Cash Sales Features
Optimize Salesforce with the right combination of products for your sales teams.
Security Basics
Educate your users, protect your Salesforce org, and encourage a culture of security.
Session-Based Permission Sets and Security
Use session-based permission sets to limit access to data in your org.
Identity Basics
Secure your org so users can log in once to access a variety of apps, orgs, and services.
User Authentication
Secure your org with multi-factor authentication, My Domain, and single sign-on.
Design
Exam Weight: 29%
Sales Cloud Basics
Grow your business, boost productivity, and make smart decisions with Sales Cloud.
Service Cloud Basics
Supercharge your agents with omni-channel tools and an intelligent service platform.
Salesforce B2B Commerce Storefront Experience
Enhance your storefront experience with promotions, product details, and localization.
Salesforce CPQ Features
Learn how the advanced features in Salesforce CPQ help optimize sales from lead to cash.
Salesforce Billing Basics
Learn how Salesforce Billing optimizes the relationship between Finance and Sales.
Share CRM Data with Your Partners
Learn how to use Salesforce settings to share CRM data securely with partners.
Marketing Cloud Account Engagement Basics
Learn what Account Engagement is and how it can help you market to other businesses.
MuleSoft Composer Basics
Learn how admins and business users can integrate apps and data with MuleSoft Composer.
Flow Builder Basics
Explore Flow Builder and learn when to use flows to automate your business processes.
CRM Analytics Subscriptions: Quick Look
Get scheduled updates on your important analytics with email subscriptions.
Artificial Intelligence for Customer Service
See how artificial intelligence is changing customer service, from chatbots to analytics.
Field Service Preventive Maintenance
Track the installation, replacement, and periodic maintenance of your customers' assets.
Application Integration Patterns for Salesforce Lightning Platform
Explore and analyze Salesforce Lightning Platform integration patterns.
Connectors for Data Integration
Learn when and how to use connectors for better data integration.
Delivery
Exam Weight: 12%
Salesforce Release Readiness Strategies
Learn how Salesforce releases new features and how your company can make the most of them.
Operationalize the Solution
Exam Weight: 8%
User Training and Enablement
Learn how to support your Salesforce users and prepare them for success.
Additional Resources
More study resources for the B2B Solution Architect Certification
Partner Learning Camp B2B Solution Architect Courses
Not a Partner Trailblazer? Not to worry! You can access PLC content through the official B2B Solution Architect Trailhead Help article
Study for the B2B Solution Architect Exam
Get ready for the Salesforce B2B Solution Architect certification exam with interactive study tools.
