Get Started as a Salesforce Business Analyst

Learn what Salesforce business analysts do and the skills they need to succeed.

Learn what Salesforce admins and business analysts do, and how their roles are different.

Explore fundamental skills that drive successful projects.

Discover the importance of user stories and learn how to write them.

Learn how to effectively present to executives.

Use process mapping to improve business processes.

Improve your skills as a business analyst with pro tips from the experts.