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Large Data Volumes badge

Large Data Volumes

Plan for and work with large data volumes within Salesforce.
Marketing Cloud Products badge

Marketing Cloud Products

Connect with the right person, the right way, at the right time with Marketing Cloud.
Marketing Cloud Basics badge

Marketing Cloud Basics

Explore our powerful suite of products and start building your digital marketing strategy.
IoT Basics badge

IoT Basics

Tailor your customer experience with Salesforce Internet of Things (IoT).
Ethics and Integrity for Salesforce Partners badge

Ethics and Integrity for Salesforce Partners

Learn about legal and ethical expectations for Salesforce partners.
Salesforce Release Strategies badge

Salesforce Release Strategies

Learn how Salesforce releases new features and how your company can make the most of them.
Salesforce Ecosystem badge

Salesforce Ecosystem

Witness the awesomeness of our incredible partner ecosystem and customer community.
Salesforce Cloud Benefits badge

Salesforce Cloud Benefits

Understand the flexibility of a "complete" CRM that evolves with your business needs.
Salesforce Success Model badge

Salesforce Success Model

Learn who Salesforce is and our vision for driving customer success.
Salesforce Technology Model badge

Salesforce Technology Model

Get a peek under the hood of our core technology model based on trust and innovation.
Gmail Integration badge

Gmail Integration

Help reps track customer interactions and work their Salesforce deals directly in Gmail.
Outlook Integration badge

Outlook Integration

Help reps track customer interactions and work their Salesforce deals directly in Outlook.
One-on-One Meetings badge

One-on-One Meetings

Learn tips for having productive one-on-one meetings with your direct reports.
Storytelling & Communication badge

Storytelling & Communication

See how stories make your meetings, presentations, and communications more compelling.
Engagement & Retention badge

Engagement & Retention

Attract and retain talent through daily, consistent engagement.
Virtual Collaboration badge

Virtual Collaboration

Learn how to collaborate with distributed teams and manage remote employees.
Salesforce Ohana Culture badge

Salesforce Ohana Culture

Learn the business value of culture and how we bring our culture to life at Salesforce.
Trust and Influence badge

Trust and Influence

Explore tactics for building trust and strategies to influence a desired outcome.
Salesforce User Tour badge

Salesforce User Tour

Get hands-on with the features that put the "sales" in Salesforce.
Innovation Solution badge

Innovation Solution

Learn how to craft a compelling solution story, business case, and implementation plan.
Innovation Customer Discovery badge

Innovation Customer Discovery

Learn tactics for rapid research that will help you better understand your customers.
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Innovation Project Definition

Define a problem that requires fresh thinking and scope your innovation project.
Innovation Basics badge

Innovation Basics

Cultivate the right behaviors and team to ignite innovation in your organization.
Git and GitHub Basics badge

Git and GitHub Basics

Learn about version control systems and practice using Git and GitHub.
UX Personas for Salesforce badge

UX Personas for Salesforce

Explore the Salesforce user research personas and learn how to use them at your business.
UX Research Basics badge

UX Research Basics

Learn how to talk to your users, discover what they need, and influence design decisions.
Commerce Cloud Basics badge

Commerce Cloud Basics

Give customers a seamless commerce experience that integrates with your backend systems.
Email Marketing Strategies badge

Email Marketing Strategies

Discover best practices to use when designing and sending an email.
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Writing Style

Learn to write conversationally with these style tips.
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Dreamforce & Next Steps

Make the most of your time at Dreamforce and keep learning after the event.
Dreamforce Ready badge

Dreamforce Ready

Learn why Dreamforce is the must-attend event of the year and develop your game plan.
Impact of Unconscious Bias badge

Impact of Unconscious Bias

Recognize unconscious bias and its impact on employee performance.
 Business Value of Equality badge

Business Value of Equality

Understand the societal and business value of having a diverse, inclusive workforce.
Equality Ally Strategies badge

Equality Ally Strategies

Learn practical ways you can become an ally and promote Equality for all.
Alignment with Your Manager badge

Alignment with Your Manager

Learn how to align with your manager and why it's important for you and your team.
Great Management badge

Great Management

Learn the five characteristics of management at Salesforce and start your manager journey.
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Drucker School—Balanced Scorecard

Use a balanced scorecard to track your progress and get your company aligned.
Consulting Partner Basics badge

Consulting Partner Basics

Plan, build, and manage your business as a Salesforce consulting partner.
Culture of Feedback badge

Culture of Feedback

Discover strategies and tools to help you establish a culture of feedback at your company.
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Pardot Basics for Salesforce Classic

Learn what Pardot is and how it can help you market to other businesses.
Innovation Ideation & Prototyping badge

Innovation Ideation & Prototyping

Work as a team to generate and prioritize ideas and build rapid prototypes.
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Organizational Alignment (V2MOM)

Use the V2MOM process to get aligned on goals and strategies across the company.
Scrum and Kanban at Salesforce badge

Scrum and Kanban at Salesforce

Discover two workflows that Salesforce teams use for agile development.
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Coaching & Feedback

Get practical tools and guidance on coaching your team.
Salesforce Agile Basics badge

Salesforce Agile Basics

Discover how Salesforce became agile and revolutionized product development.
Quip Features badge

Quip Features

Learn how to create, share, and discuss Quip documents with your team.
Quip Basics badge

Quip Basics

Explore how Quip can simplify your team workflow with flexible docs and spreadsheets.
Hiring Practices for Sales Teams badge

Hiring Practices for Sales Teams

Learn interview techniques to identify the best sales talent for your company.
The Four Industrial Revolutions badge

The Four Industrial Revolutions

Learn about industrial revolutions and the basics of the Fourth Industrial Revolution
Digital Banking Basics badge

Digital Banking Basics

Learn about key industry trends and how banks can use Salesforce to adapt to them.
Impacts of the Fourth Industrial Revolution badge

Impacts of the Fourth Industrial Revolution

Learn how the Fourth Industrial Revolution affects business, society, and individuals.
Commerce Cloud Features badge

Commerce Cloud Features

Learn how you can sell, recommend, and manage merchandise with these powerful features.
Drucker School—Information Competency badge

Drucker School—Information Competency

Learn best practices for improving information quality for your company.
Accountability & Delegation badge

Accountability & Delegation

Master these dual skills to lead your team to success and maximize your impact.
Drucker School—Organizational Change Leadership badge

Drucker School—Organizational Change Leadership

Stay competitive with the Drucker principles for driving change within your organization.
European Union Privacy Law Basics badge

European Union Privacy Law Basics

Learn about the General Data Protection Regulation (GDPR) and how to comply.
Drucker School—Business Performance Basics badge

Drucker School—Business Performance Basics

Create a blueprint for your organizational actions by answering five questions.
Sales Cloud Einstein badge

Sales Cloud Einstein

Log your activities, target the right leads, and close more deals with AI for sales.
Opportunity Management badge

Opportunity Management

Learn to manage prospects from lead to close in Sales Cloud.
Sales Territory Planning badge

Sales Territory Planning

Use key metrics to plan sales territories that grow your bottom line.
Sales Team Collaboration badge

Sales Team Collaboration

Use Salesforce collaboration tools to sell as a team.
Sales Rep Training badge

Sales Rep Training

Help your team think beyond their quotas and adopt creative sales techniques.
Salesforce IoT badge

Salesforce IoT

Explore the world of IoT by building a use case with the Salesforce Platform.
Einstein Discovery Story Insights badge

Einstein Discovery Story Insights

Explore Story Insights in Einstein Discovery to help you make informed decisions for your business.
Einstein Discovery Basics badge

Einstein Discovery Basics

Listen to the stories your data can tell you with Einstein Discovery.
Financial Services Cloud Basics badge

Financial Services Cloud Basics

Learn how to use Financial Services Cloud and customize it for your business.
Salesforce Platform: Quick Look badge

Salesforce Platform: Quick Look

Build intelligent experiences for your customers with the Salesforce Platform.
Sales Team Enablement badge

Sales Team Enablement

Give your new sales reps tools they need to be productive from day one.
Marketing Automation Strategies badge

Marketing Automation Strategies

Learn to scale your marketing efforts using first-party data, templates, and automations.
Premier Success Plans badge

Premier Success Plans

Learn what the Premier Success Plans have to offer.
Account Data Strategies badge

Account Data Strategies

Learn how your sales team can use data to close deals.
Salesforce Success Cloud Basics badge

Salesforce Success Cloud Basics

Learn how the Salesforce Success Cloud can help you achieve your goals.
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Contact Center Transformation

Hire, coach, and empower service agents to succeed on any channel.
Salesforce Accelerators badge

Salesforce Accelerators

Learn how to work with Accelerators to boost your company's productivity.
Heroku Flow badge

Heroku Flow

Use Heroku Flow to manage continuous delivery in app development
Service Cloud Essentials Features badge

Service Cloud Essentials Features

Navigate Service Cloud Essentials and learn how to use the service console.
Design Thinking for Sales badge

Design Thinking for Sales

Discover what your prospects need so you can sell more effectively.
US Privacy Law Basics badge

US Privacy Law Basics

Learn about US privacy laws and how to comply.
App Upgrading for AppExchange badge

App Upgrading for AppExchange

Update your offering and share it with your customers.
Demo Delivery Essentials badge

Demo Delivery Essentials

Prep and practice for a perfect demo delivery using techniques from Salesforce experts.
Demo Storytelling badge

Demo Storytelling

Craft a compelling customer story with personas, characters, and storyboards.
Girl Scout Leadership Lessons badge

Girl Scout Leadership Lessons

Develop your leadership skills with insights from Girl Scouts of the USA.
Healthy Eating with Salesforce’s Executive Chef badge

Healthy Eating with Salesforce’s Executive Chef

Get info, tips, and recipes to make delicious plant-rich meals.
Inclusive Leadership Practices badge

Inclusive Leadership Practices

Use the five principles of inclusive leadership to create a culture of Equality at work.
Military Veteran Recruitment Strategy badge

Military Veteran Recruitment Strategy

Build a strategy and implement an action plan for hiring military veterans.
Military-Friendly Workplaces badge

Military-Friendly Workplaces

Implement inclusive workplace policies for military veterans and reservists.
Mindful Living with the Plum Village Monastics badge

Mindful Living with the Plum Village Monastics

Harness the power of mindfulness to reduce stress and create peace and joy in your day.
Salesforce Adoption Strategies badge

Salesforce Adoption Strategies

Get your sales reps using Salesforce to succeed.
Salesforce Engage Basics badge

Salesforce Engage Basics

Learn how Salesforce Engage can help align your sales and marketing teams.
Salesforce Envision badge

Salesforce Envision

See how Salesforce can help you create experiences customers love.
Salesforce Expeditions badge

Salesforce Expeditions

Learn how Salesforce can help you redesign your business to drive greater success.
Salesforce Optimizer badge

Salesforce Optimizer

Learn how to use Salesforce Optimizer to get insights into the health of your org.
Spring '18 Release Highlights badge

Spring '18 Release Highlights

Explore highlights from the Spring '18 release.
The Value of Sleep badge

The Value of Sleep

Get tips for better, more restorative sleep so you're ready to live your best life.
Trailhead Workshop Basics badge

Trailhead Workshop Basics

Be a multiplier and host a learning event at your company or in your local community.
User Training and Motivation badge

User Training and Motivation

Learn how to support your Salesforce users and prepare them for success.
Wellbeing at Work badge

Wellbeing at Work

Learn about Camp Pono, the employee wellbeing program at Salesforce.
World's Largest Lesson—The Global Goals badge

World's Largest Lesson—The Global Goals

Join the World's Largest Lesson and understand how you can make a difference.
Application Lifecycle and Development Models badge

Application Lifecycle and Development Models

Learn how to use application lifecycle and development models on the Lightning Platform.
Change Set Development Model badge

Change Set Development Model

Understand application lifecycle management using declarative change sets.
Blockchain Basics badge

Blockchain Basics

Learn about blockchain technology and how it's applied in business.
Architecture of Salesforce B2C Commerce badge

Architecture of Salesforce B2C Commerce

Learn the architecture and tools you use to develop for Salesforce B2C Commerce.
Digital Advertising Transformed with Customer Data badge

Digital Advertising Transformed with Customer Data

Build a successful digital advertising strategy with an audience-based approach.
Digital Transformation badge

Digital Transformation

Explore trends causing companies to transform their products and customer relationships.
Customer Service in the Fourth Industrial Revolution badge

Customer Service in the Fourth Industrial Revolution

Learn about the technologies, trends, and generational shifts impacting contact centers.
Customer Retention for Managers badge

Customer Retention for Managers

Learn how to coach agents effectively and create your dream service workforce.
Consumer Interaction Management badge

Consumer Interaction Management

Take the consumer experience to the next level with real-time interaction management.
Client Management with Financial Services Cloud badge

Client Management with Financial Services Cloud

Understand households, manage accounts, and track interactions with your customers.
Client List Growth with Financial Services Cloud badge

Client List Growth with Financial Services Cloud

Grow your business with referrals and metrics.
Channel Management and Partner Portal Strategy badge

Channel Management and Partner Portal Strategy

Learn best practices for channel sales and partner portal management in Sales Cloud.
Brand Alignment in Distributed Organizations badge

Brand Alignment in Distributed Organizations

Learn how to deliver seamless customer engagement with Distributed Marketing.
B2B Marketing Analytics Basics badge

B2B Marketing Analytics Basics

See your marketing and sales data in one place and sell more effectively.
Campaign Basics badge

Campaign Basics

Learn how to organize and track marketing efforts with the full potential of campaigns.
Productive Meetings with Quip Slides badge

Productive Meetings with Quip Slides

Learn the art of collaborative meetings and drive decisions with Quip Slides.
Package Development Readiness badge

Package Development Readiness

Get ready to break up your org's metadata and adopt package development.
Marketing and Service for Commerce Cloud badge

Marketing and Service for Commerce Cloud

Unify your service and marketing experience with the Salesforce Customer Success Platform.
Marketing Cloud for Consulting Partners badge

Marketing Cloud for Consulting Partners

Launch a Marketing Cloud practice to grow your business.
Marketing Content Creation badge

Marketing Content Creation

Learn the value of successful content and how our tools can help you create it.
Daily Productivity Tips for Sales badge

Daily Productivity Tips for Sales

Learn how the best sales reps get more out of their day.
AppExchange App Selling badge

AppExchange App Selling

Meet the Salesforce sales team and work with them to sell your app.
AppExchange Checkout badge

AppExchange Checkout

Learn how Checkout helps you manage online payments and monitor sales for your solutions.
Contact Center Leadership for Executives badge

Contact Center Leadership for Executives

Learn to lead a contact center in the digital era.
Knowledge Basics for Lightning Experience badge

Knowledge Basics for Lightning Experience

Use Lightning Knowledge to create a knowledge base for better customer service.
Change Data Capture Basics badge

Change Data Capture Basics

Synchronize external data stores by streaming change events.
Spring '19 Release Highlights badge

Spring '19 Release Highlights

Explore highlights from the Spring '19 release.
Salesforce CPQ Features badge

Salesforce CPQ Features

Learn how the advanced features in Salesforce CPQ help optimize sales from lead to cash.
Omni-Channel Readiness and Digital Engagement badge

Omni-Channel Readiness and Digital Engagement

Prepare your contact center for the multi-channel world.
Team Engagement for Customer Service Managers badge

Team Engagement for Customer Service Managers

Learn how to keep teams engaged through culture, collaboration, and transparency.
Service Cloud Platform Efficiency	 badge

Service Cloud Platform Efficiency

Drive profitability with customer self-service, mobile connectivity, and analytics.
Einstein Voice Basics badge

Einstein Voice Basics

Learn about voice technology and how you can talk to Salesforce.
Community Cloud Basics badge

Community Cloud Basics

Use Community Cloud to connect with your customers, partners, and employees.
Salesforce Billing Basics badge

Salesforce Billing Basics

Learn how Salesforce Billing optimizes the relationship between Finance and Sales.
Financial Services Cloud for Users badge

Financial Services Cloud for Users

Learn the basics of working in Financial Services Cloud and watch your productivity soar.
Lightning Dialer badge

Lightning Dialer

Learn how Lightning Dialer can make sales teams more efficient and productive.
Einstein Discovery Stories badge

Einstein Discovery Stories

Learn how to interpret the insights in your story with Einstein Discovery.
Winter '19 Release Highlights badge

Winter '19 Release Highlights

Explore highlights from the Winter '19 release.
API Basics badge

API Basics

Learn the fundamentals and benefits of developing with APIs.
Inclusive Marketing Practices badge

Inclusive Marketing Practices

Use the six principles of inclusive marketing to create a culture of Equality.
Salesforce Architects badge

Salesforce Architects

Learn how Salesforce Architects can help you implement new technology at your company.
Holiday Readiness with Salesforce B2C Commerce badge

Holiday Readiness with Salesforce B2C Commerce

Review the past year's holiday season to strategize your promotions for next year.
Salesforce B2B Commerce Basics badge

Salesforce B2B Commerce Basics

Transform your ecommerce website and customer experience with Salesforce B2B Commerce.
 Salesforce B2C Commerce Project Management badge

Salesforce B2C Commerce Project Management

Learn how to successfully manage B2C Commerce projects.
Action Plans in Financial Services Cloud badge

Action Plans in Financial Services Cloud

Learn how to deliver consistent and compliant client engagement experiences.
Cyber Resilience badge

Cyber Resilience

Learn how members of the board can promote an organization's cyber resilience.
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