When did you first encounter Salesforce?
In ancient times, the 2011 to be exact, my company rolled out Email-to-Case and they chose me to be the Admin. While I had taken the Administration Essentials for New Admins
5-day course, I had yet to have any hands-on experience at work, so I was a bit nervous. I will never forget the first day we went live - it was exciting and nerve-racking at the same time. It wasn’t until Dreamforce 2016 that I started learning on Trailhead. I completed the Dreamforce Ready badge
and started looking around to what else I could learn – within an hour I was feeling the rush of confidence and fun that came with every new badge. By the end of the weekend I had earned 50 badges.