Portal Account Owner Has No Role
An organization owner must be associated with a role to enable portal users or transfer portal users to his or her organization.
Which is strange, because the user/owner has a role associated with to them.
Any help would be appreciated.
9 answers
I was working in a trailhead org where I was the admin, but my user object record did not have a "Role" assigned. I first created a role using setup->users->roles I simply called it "anotherrole" in hindsight I think I could have used an exising one or could have made one called Admin. Notice the wording in the error, the parient user needs a "Role". After reading the above messages, I also cloned the CRM user permission set calling (could have been any permission set) and it "Admin Needs". I edited the "Admin Needs" permission set and granted all the "Users" section rights (scroll to bottom to see this section) which contained : Manage Users for create, edit, deactive, security settings, profles and roles. I then assinged this permission set to my user in setup->users->users and clicking on my name, then clicked on the top menu "Permisson Set Assignments" and added in the new permission set I just created . Doing these steps resolved the issue. My guess is this occurs becuase default admin users in a Trailhead do not get all the rights a standard admin would get in a real world org.
