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Learning Objectives

After completing this unit, you’ll be able to:

  • Describe how to keep consent data in sync across multiple records by using a single API.
  • Explain how to protect sensitive customer data collected in Surveys with native encryption.
  • Discuss how to harness the power of Dynamic Actions on Accounts, Contacts, Leads, Opportunities, and Cases.
  • Explain how to build, test, and debug Lightning web components right from a project.

Customer 360 Privacy Center Enhancements

Make it easier to keep consent data in sync across multiple records by using a single API to simultaneously update or write consent for multiple matching records. Automatically create an individual record and connect multiple related records to it.

Learn more about Customer 360 Privacy Center enhancements.

Salesforce Shield for Surveys

Protect sensitive customer data collected in Surveys with native encryption, helping you to meet regulatory compliance mandates. Ensure that data is encrypted from Salesforce users, including admins.

Platform Encryption options screen in Setup

Learn more about Salesforce Shield for Surveys.

Dynamic Actions Enhancements

In Spring ’21, Dynamic Actions is now available for additional objects and mobile! Harness the power of Dynamic Actions on Accounts, Contacts, Leads, Opportunities, and Cases for Lightning Experience Desktop, and on Custom Objects in the Lightning on Mobile app.

Learn more about Dynamic Actions enhancements.

Lightning Web Components: Local Development Enhancements

Build, test, and debug Lightning web components (LWCs) right from a project. Developers can now make changes to their LWCs and immediately see those changes rendered in a browser or a mobile emulator, without pushing to a Salesforce org.

Resources

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