Study up on Workflow and Automation
Learning Objectives
After completing this unit, you will be able to:
- Identify the appropriate automation solution based on the capabilities of workflow/process.
- Describe and demonstrate capabilities and use cases for the approval process.
Key Topic Areas
This unit prepares you for the workflow and automation section of the Salesforce administrator exam, which makes up 8% of the overall exam. This section of the exam tests these topics.
- Approval processes
- Workflows
- Time dependent workflows
- Process Builder
Like the previous units, this unit contains practice scenario-based questions and flashcards.
Exam Practice Questions
Ready to jump in? The sample tool below is not scored—it’s just an easy way to quiz yourself. To use it, read the scenario, then click on the answer you think is correct. Some questions may have more than one correct answer. Click submit, and you get a pop-up telling you whether the answer you chose is correct or incorrect, and why. When you reach the end, you can review the answers or retake the questions
Exam Topic Flashcards
These flashcards cover workflows and automation. Use these interactive flashcards to brush up on some of the key topics you'll find on this part of the exam.
Read the question or term on each card, then click on the card to reveal the correct answer. Click the right-facing arrow to move to the next card, and the left facing arrow to return to the previous card.
Related Badges
Looking for more information? Explore these related badges.
| Badge | Content Type |
|---|---|
 Salesforce Flow |
Module |
 Automate Business Processes for a Recruiting App |
Project |
 Build a Discount Approval Process |
Project |
 Quick Start: Process Builder |
Project |
 Build a Battle Station App |
Project |
Congratulations. You’ve covered over 20% of the Administrator Certification test material in this badge. You are well on your way.
You’ve reviewed these sections.
- Reports and dashboards
- Workflow and automation
Be sure to review the other three Administrator Certification Prep badges. Good luck on your exam!
