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Supercharge Field Service
Trail

Supercharge Field Service

Increase field service team productivity with the dispatcher console.

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+5,400 points
Intermediate
Customer Service Professional
~7 hrs 10 mins

Supercharge Field Service

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Install the Field Service managed package in a Trailhead playground.

+300 Points
~50 mins
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Use the dispatcher console to manage appointments, schedules, service resources, and maps.

+1,300 Points
~1 hr 30 mins
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Make your field service dispatchers more productive with a customized console.

+1,600 Points
~1 hr
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Manage your schedule to maximize customer satisfaction and field service productivity.

+1,200 Points
~1 hr 5 mins
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Maximize your schedule to get more work done, faster.

+400 Points
~1 hr
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Connect mobile workers to your field service organization with this all-in-one mobile app

+400 Points
~1 hr 10 mins
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Connect customers and employees with real-time visual support via mobile devices.

+200 Points
~35 mins

Skills you will gain

Complete the Trail to build your expertise. Learn More

Skills

  • Customer Service
  • Mobile Development
  • Account Management
  • Product Management
  • Scheduling
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  • Customer Service
  • Mobile Development
  • Account Management
  • Product Management
  • Scheduling
  • Client Support
  • Quality Assurance and Control
  • Technical Support and Services
  • System Design and Implementation
  • Productivity
  • Programming Languages
  • IT Management
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Products

  • Agentforce Field Service
  • Agentforce Service

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