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+1,300 points
Trail
Discover Advanced Service Cloud Features for Salesforce Classic
Learn about advanced features to deliver more amazing service to your customers.
~3 hrs 50 mins
+400 points
~1 hr 25 mins
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+300 points
Module
Embedded Service SDK for Mobile Apps
Extend your native Android or iOS app to include features like knowledge, case management, and chat.
~1 hr 15 mins
showShow 3 Units
+600 points
Project
Build a Community with Knowledge and Chat
Use the Customer Service template to create a community with chat snap-ins and knowledge.
~1 hr 10 mins
showShow 6 Steps
~3 hrs 50 mins