+1,300 points
Trail
Discover Advanced Service Cloud Features for Salesforce Classic
Learn about advanced features to deliver more amazing service to your customers.
~3 hrs 55 mins
+400 points
~1 hr 25 mins
hideHide 4 Units
+300 points
Module
Embedded Service SDK for Mobile Apps
Extend your native Android or iOS app to include features like knowledge, case management, and chat.
~1 hr 15 mins
showShow 3 Units
+600 points
Project
Build an Experience Cloud Site with Knowledge and Chat
Use the Customer Service template to create a site with chat snap-ins and knowledge.
~1 hr 15 mins
showShow 6 Steps
~3 hrs 55 mins