Improve the productivity of your customer service team by moving your org to Lightning Experience.
Set up customer service for your business.
Help your agents work faster and more efficiently in the Service Console.
Simplify onboarding and guide your agents to resolve cases quickly and consistently.
Route work to the right agent for the job and get a complete view of your contact
Make better business decisions based on customer service data.
Take customer calls by integrating your phone channel and service console.
Set up a simple-to-use web chat channel using Embedded Chat in Lightning
Use Lightning Knowledge to create a knowledge base for better customer service.
Discover how easy it is to move to Service Cloud Lightning.
Gather insights from customers or employees with surveys.
Translate, automate, and evaluate your surveys with Salesforce Surveys.