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Learn Management Best Practices
Trail

Learn Management Best Practices

Explore the Salesforce Great Manager Model and discover strategies for being a great manager.

Start
+3,900 points
Beginner
End User
~10 hrs 50 mins

Skills you will gain

Complete the Trail to build your expertise. Learn More
  • Customer Communication
  • Motivating and Empowering
  • Business Management
  • Community and Social Work
  • Business Strategy
  • Show More
  • Customer Communication
  • Motivating and Empowering
  • Business Management
  • Community and Social Work
  • Business Strategy
  • Communication
  • Teaching
  • Quality Assurance and Control
  • Business Leadership
  • Personal Success
  • Collaboration
  • Self-Development
  • Show Less
+3,900 points
Beginner
End User
~10 hrs 50 mins
+300 points
Module

Great Management

Explore and develop leadership behaviors within the Salesforce manager framework.

~40 mins
+500 points
Module

Coaching & Feedback

Get practical tools and guidance on coaching your team.

~1 hr 40 mins
+200 points
Module

Trust and Influence

Explore tactics for building trust and strategies to influence a desired outcome.

~35 mins
+400 points
Module

Culture of Feedback

Discover strategies and tools to help you establish a culture of feedback at your company.

~1 hr 20 mins
+300 points
Module

Organizational Alignment (V2MOM)

Use the V2MOM process to get aligned on goals and strategies across the company.

~55 mins
+300 points
Module

Virtual Collaboration

Learn how to collaborate with distributed teams and manage remote employees.

~45 mins
+400 points
Module

Engagement & Retention

Attract and retain talent through daily, consistent engagement.

~1 hr 20 mins
+400 points
Module

Accountability & Delegation

Master these dual skills to lead your team to success and maximize your impact.

~1 hr 15 mins
+500 points
Module

Storytelling & Communication

Use storytelling to make your meetings, communications, and presentations more compelling.

~1 hr 15 mins
+300 points
Module

One-on-One Meetings

Learn tips for having productive one-on-one meetings with your direct reports.

~30 mins
+300 points
Module

Alignment with Your Manager

Learn how to align with your manager and why it's important for you and your team.

~35 mins
~10 hrs 50 mins