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Innovate with Alexa and Amazon Web Services
Discover powerful tools from Amazon for creating voice-enabled technologies and
integrate them with Salesforce.
5 hrs 25 mins
Modules and projects (5)
Alexa Development Basics
Learn about the voice-enabled, cloud-powered service behind Echo devices from Amazon.
Build a Private Alexa for Business Skill for Salesforce
Integrate an Alexa skill with Salesforce and require users to set a voice access code.
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In ProgressLearn About Private Alexa Skills~ 10 mins
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In ProgressSet Up Your Trailhead Playground~ 15 mins
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In ProgressCreate an Amazon Web Services (AWS) Account~ 25 mins
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In ProgressInstall the Alexa Skills Kit Command Line Interface (ASK CLI)~ 20 mins
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In ProgressCreate Alexa Skills and Lambda Functions with the ASK CLI~ 35 mins
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In ProgressCreate a Connected App and Link to Alexa~ 25 mins
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In ProgressValidate Your Skill~ 15 mins
Build an Amazon Connect Integration
Use the Amazon Connect CTI adapter to integrate with Service Cloud.
Quick Start: Violet
Use Violet, a Salesforce open-source project, to build voice skills for the Alexa platform
About this trail
Discover powerful tools from Amazon for creating voice-enabled technologies and integrate them with Salesforce.