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+1,400 points
Trail

Help Customers Faster with Desk.com

Learn how Desk.com can help you deliver fast, helpful customer service.

~3 hrs 25 mins
+200 points
Module

Desk.com Basics

Learn the basics of Desk.com and how it can benefit your business.

~25 mins
+300 points
Module

Desk.com Toolkit

Learn how to use the admin, agent, and business insights sections of Desk.com.

~45 mins
+300 points
Module

Desk.com Organization

Use custom fields, labels, and views to organize your customer support cases.

~45 mins
+300 points
Module

Desk.com Process Automation

Save time and improve data quality with automated notifications, rules, and macros.

~45 mins
+300 points
Module

Desk.com Support Center

Learn about and customize your Desk.com support center.

~45 mins
~3 hrs 25 mins