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Get to Know OmniStudio
Trail

Get to Know OmniStudio

Provide guided experiences for Salesforce customers with the OmniStudio digital engagement suite.

Start
+2,000 points
Beginner
Business Analyst
~2 hrs 25 mins

Skills you will gain

Complete the Trail to build your expertise. Learn More
  • App and Web Design
  • Process Improvement and Optimization
  • System Design and Implementation
  • Data Management
  • Process Engineering
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  • App and Web Design
  • Process Improvement and Optimization
  • System Design and Implementation
  • Data Management
  • Process Engineering
  • Data Visualization
  • Specialized Sales
  • Business Intelligence
  • Data Integration
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Products

  • Salesforce Platform

Industries

  • Manufacturing and Automotive
  • Retail and Consumer Goods
  • Public Sector
  • Healthcare and Life Sciences
  • Financial Services
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  • Manufacturing and Automotive
  • Retail and Consumer Goods
  • Public Sector
  • Healthcare and Life Sciences
  • Financial Services
  • Communications and Media
  • Show Less
+2,000 points
Beginner
Business Analyst
~2 hrs 25 mins
+300 points
Module

OmniStudio Architecture

Create omnichannel guided sales and service experiences.

~20 mins
+500 points
Module

OmniStudio FlexCards

See contextual customer data at a glance with OmniStudio FlexCards.

~30 mins
+500 points
Module

OmniScripts

Use OmniScripts to design customer interactions.

~45 mins
+300 points
Module

Omnistudio Data Mappers

Use Omnistudio Data Mappers to efficiently read, transform, and write Salesforce data.

~25 mins
+400 points
Module

OmniStudio Integration Procedures

Design processes that integrate data from Salesforce and external systems.

~25 mins
~2 hrs 25 mins