Get Started with Workforce Engagement

Learn how Workforce Engagement makes your service team more productive.

~1 hr 10 mins

+100 points

Module

Workforce Engagement for Service: Quick Look

Boost your contact center’s operational performance across all channels.

~5 mins

~5 mins

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+400 points

Module

Learn how support operations planners use data to schedule and staff agents.

~1 hr 5 mins

~20 mins

~15 mins

~15 mins

~15 mins

showShow 4 Units

~1 hr 10 mins