🐻 Bear with us - Trailhead and Trailblazer Community logins and new signups will be down from 09/18/2021 7:00PM PDT until 09/18/2021 11:30PM PDT.
+1,300 points
Trail

Empower Managers and Agents with Service Cloud

Optimize your service center, answer questions everywhere, resolve cases fast, and delight your customers.

~2 hrs 20 mins
+400 points
Module

Contact Center Transformation

Hire, coach, and empower service agents to succeed on any channel.

~45 mins
+400 points
Module

Service Cloud Basics

Supercharge your agents with omni-channel tools and an intelligent service platform.

~40 mins
~2 hrs 20 mins