Empower Managers and Agents with Service Cloud
Optimize your service center, answer questions everywhere, resolve cases fast, and delight your customers.
+600 points
Beginner
Customer Service Professional
~45 mins
+600 points
Beginner
Customer Service Professional
~45 mins
+200 points
Module
Contact Center Transformation
Hire, coach, and empower service agents to succeed on any channel.
~20 mins
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+400 points
Module
Service Cloud Basics
Supercharge your agents with omni-channel tools and an intelligent service platform.
~25 mins
showShow 4 Units
~45 mins