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Learn CRM Fundamentals for Lightning Experience
Trail

Learn CRM Fundamentals for Lightning Experience

Understand Salesforce and learn how to navigate, customize, and manage basic CRM features.

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This Trail may include content that is only available in English. Learn More
+5,900 points
Foundational
Administrator
~5 hrs 25 mins

Learn CRM Fundamentals for Lightning Experience

+5,900 Points
~5 hrs 25 mins • 5 Steps
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Salesforce CRM

Learn how to use customer relationship management (CRM) software to grow your business.

+700 Points
~50 mins
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Accounts and Contacts

Discover how accounts and contacts work together in Salesforce.

+600 Points
~30 mins
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Leads and Opportunities

Learn to power your sales process with leads and opportunities in Salesforce.

+1,200 Points
~1 hr 10 mins
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Reports & Dashboards for Lightning Experience

Visualize key business metrics in real-time using Lightning Experience.

+2,100 Points
~1 hr 50 mins
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Chatter Administration for Lightning Experience

Get started with Chatter administration in Lightning Experience.

+1,300 Points
~1 hr 5 mins

Skills you will gain

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Skills

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