Learn CRM Fundamentals for Lightning Experience
Understand Salesforce and learn how to navigate, customize, and manage basic CRM features.
+5,900 points
Beginner
Administrator
~5 hrs 25 mins
+5,900 points
Beginner
Administrator
~5 hrs 25 mins
+700 points
Module
Salesforce CRM
Learn how to use customer relationship management (CRM) software to grow your business.
~50 mins
hideHide 3 Units
+600 points
~30 mins
showShow 2 Units
+1,200 points
Module
Leads and Opportunities
Learn to power your sales process with leads and opportunities in Salesforce.
~1 hr 10 mins
showShow 4 Units
+2,100 points
Module
Reports & Dashboards for Lightning Experience
Visualize key business metrics in real-time using Lightning Experience.
~1 hr 50 mins
showShow 5 Units
+1,300 points
Module
Chatter Administration for Lightning Experience
Get started with Chatter administration in Lightning Experience.
~1 hr 5 mins
showShow 5 Units
~5 hrs 25 mins