+4,000 points
Trail

Build Soft Skills to Succeed as a Salesforce Partner

Develop the soft skills you need to lead Salesforce implementation projects.

~6 hrs 45 mins
+300 points
Module

Innovation Project Definition

Define a problem that requires fresh thinking and scope your innovation project.

~45 mins
+300 points
Module

Relationship Design

Discover how design can help build better relationships with customers and communities.

~30 mins
+600 points
Module

UX Personas for Salesforce

Explore the Salesforce user research personas and learn how to use them at your business.

~1 hr 10 mins
+500 points
Module

Journey Mapping

Improve your solution design by mapping how customers experience your product or service.

~50 mins
+400 points
Module

Business Process Mapping

Increase efficiency and alignment by mapping processes.

~40 mins
+100 points
Module

Salesforce Architecture Diagrams: Quick Look

Learn how architecture diagrams help you create connected customer experiences.

~5 mins
+500 points
Module

Scrum and Kanban at Salesforce

Discover two workflows that Salesforce teams use for agile development.

~40 mins
+500 points
Module

Salesforce DevOps with Copado

Sponsored content: Learn Copado’s take on how DevOps helps you deliver innovation faster with less risk.

~50 mins
+300 points
Module

Project Risk Management for Partners

Use Salesforce-tested risk management strategies, processes, and tools to succeed.

~30 mins
~6 hrs 45 mins