Develop the soft skills you need to lead Salesforce implementation projects.
Define a problem that requires fresh thinking and scope your innovation project.
Discover how design can help build better relationships with customers and communities.
Explore the Salesforce user research personas and learn how to use them at your business.
Improve your solution design by mapping how customers experience your product or service.
Increase efficiency and alignment by mapping processes.
Learn how architecture diagrams help you create connected customer experiences.
Discover two workflows that Salesforce teams use for agile development.
Sponsored content: Learn Copado’s take on how DevOps helps you deliver innovation faster with less risk.
Get your sales reps using Salesforce to succeed.
Use Salesforce-tested risk management strategies, processes, and tools to succeed.