+3,700 points
Trail

Build Guided Experiences with OmniStudio

Develop guided experiences for Salesforce customers with the OmniStudio digital engagement suite.

~6 hrs 15 mins
+300 points
Module

OmniStudio Architecture

Create omnichannel guided sales and service experiences.

~30 mins
+500 points
Module

OmniStudio FlexCards

See contextual customer data at a glance with OmniStudio FlexCards.

~50 mins
+400 points
Module

OmniStudio FlexCard Building and Publishing

Customize OmniStudio FlexCards to address your business needs.

~40 mins
+500 points
Module

OmniScripts

Use OmniScripts to design customer interactions.

~55 mins
+400 points
Module

OmniScripts with Branching

Design and build a branching OmniScript that displays fields based on user input.

~40 mins
+300 points
Module

OmniStudio DataRaptors

Use DataRaptors to efficiently read, transform, and write Salesforce data.

~30 mins
+400 points
Module

OmniStudio Integration Procedures

Design processes that integrate data from Salesforce and external systems.

~40 mins
+200 points
Module

OmniStudio Data Tools and External Data

Display external data on a FlexCard using OmniStudio data tools.

~20 mins
+200 points
Module

OmniStudio Calculation Procedures

Learn the fundamentals of using calculation matrices and procedures.

~20 mins
~6 hrs 15 mins