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Build Guided Experiences with OmniStudio
Trail

Build Guided Experiences with OmniStudio

Develop guided experiences for Salesforce customers with the OmniStudio digital engagement suite.

Start
+3,500 points
Beginner
Business Analyst
~4 hrs 5 mins

Skills you will gain

Complete the Trail to build your expertise. Learn More
  • App and Web Design
  • Process Improvement and Optimization
  • System Design and Implementation
  • App Development and Engineering Practices
  • Data Management
  • Show More
  • App and Web Design
  • Process Improvement and Optimization
  • System Design and Implementation
  • App Development and Engineering Practices
  • Data Management
  • Process Engineering
  • Data Analysis
  • Data Visualization
  • Specialized Sales
  • Application Programming Interface
  • Business Intelligence
  • Data Integration
  • Business Solutions
  • Show Less

Products

  • Salesforce Platform

Industries

  • Manufacturing and Automotive
  • Retail and Consumer Goods
  • Public Sector
  • Healthcare and Life Sciences
  • Financial Services
  • Show More
  • Manufacturing and Automotive
  • Retail and Consumer Goods
  • Public Sector
  • Healthcare and Life Sciences
  • Financial Services
  • Communications and Media
  • Show Less
+3,500 points
Beginner
Business Analyst
~4 hrs 5 mins
+300 points
Module

OmniStudio Architecture

Create omnichannel guided sales and service experiences.

~20 mins
+500 points
Module

OmniStudio FlexCards

See contextual customer data at a glance with OmniStudio FlexCards.

~30 mins
+400 points
Module

OmniStudio FlexCard Building and Publishing

Customize OmniStudio FlexCards to address your business needs.

~30 mins
+500 points
Module

OmniScripts

Use OmniScripts to design customer interactions.

~45 mins
+400 points
Module

OmniScripts with Branching

Design and build a branching OmniScript that displays fields based on user input.

~25 mins
+300 points
Module

Omnistudio Data Mappers

Use Omnistudio Data Mappers to efficiently read, transform, and write Salesforce data.

~25 mins
+400 points
Module

OmniStudio Integration Procedures

Design processes that integrate data from Salesforce and external systems.

~25 mins
+200 points
Module

OmniStudio Data Tools and External Data

Display external data on a FlexCard using OmniStudio data tools.

~15 mins
~4 hrs 5 mins