+500 points
Project
Build an Amazon Connect Integration
Use the Amazon Connect CTI adapter to integrate with Service Cloud.
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tags
~1 hr 10 mins
Create an Amazon Web Services (AWS) Account
~15 mins
Incomplete
Create an Amazon Connect Instance
~10 mins
Incomplete
Install the Amazon Connect CTI Adapter
~15 mins
Incomplete
Configure a Salesforce Call Center
~15 mins
Incomplete
Test the Amazon Connect CTI Adapter
~15 mins
Incomplete
~1 hr 10 mins
Available on these trails
Innovate with Alexa and Amazon Web Services
Integrate AWS and Salesforce
