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Learning Objectives

After completing this unit, you’ll be able to:

  • Describe how to use branching logic to create an even more personalized survey experience.
  • Explain how to track the latest info on your org’s health and visualize metrics such as file storage limit.
  • Discuss how to configure forms right within App Builder and set visibility rules on sections and fields.
  • Explain how customers can build, test, debug, and iterate on their Lightning web components from localhost.
  • Describe how to package multiple APIs as a product by controlling the search, management, and governance of APIs in user-defined groups.

Salesforce Feedback Management: Merge Field Branching

Use branching logic based on Salesforce records to create an even more personalized survey experience. Now you can use merge fields to bring Salesforce data into response options and ask relevant follow-up questions depending on the response.

Learn more about Salesforce Feedback Management: Merge Field Branching.

Salesforce Optimizer Enhancements

Use Optimizer’s Schedule Run to track the latest info on your org’s health once a month, and visualize metrics such as file storage limit, data storage limit, and static resource limit through a line graph built on that data. In addition, to improve your org’s security, Optimizer has new metrics: Critical Permission Assignment, Profile Assignment, Incomplete Release Update, Insecure Default External Access Levels, Sharing Rules for All External Users, and Insecure Settings for Guest Users.

Salesforce Optimizer page showing file storage limit metrics

Learn more about Salesforce Optimizer enhancements.

Dynamic Experiences Enhancements

Our answer to the #1 True to the Core and most voted idea: dependent page layouts. Dynamic Forms let you configure forms right within App Builder and set visibility rules on sections and fields.

An example of a dynamic form configured in App Builder.

Learn more about dynamic experiences enhancements.

Lightning Web Components for Mobile SDK

Lightning support is the top request of Mobile SDK customers. Starting with Mobile SDK 8.2, customers can include Lightning web components in their custom mobile applications.

A Lightning web component in a custom mobile app

Learn more about local development for Lightning web components.

Anypoint Exchange: API Groups

MuleSoft now allows users to package multiple APIs as a product by controlling the search, management, and governance of APIs in user-defined groups.

An API Group on Anypoint Exchange

Learn more about Anypoint Exchange: API Groups.

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