See What's New with Customer Success and Learning
Learning Objectives
After completing this unit, you’ll be able to:
- List three new Premier Success Plan features that help you speed your time to value.
- Describe how the Signature Success Plan gives customers with complex operations even greater confidence in their Salesforce performance.
- Describe how you can ask and answer questions, follow important updates in your groups, and discover new groups as you connect from anywhere.
Enhanced Premier Success Plan
The Premier Success Plan now offers more features to help you speed your time to value. This includes enhanced Chat Support, onboarding and implementation services, training updates, and much more.
Signature Success Plan
Signature is our new top-tier success plan that gives customers with complex operations even greater confidence in their Salesforce performance. Signature includes our fastest support response times, release readiness planning, proactive monitoring, and much more.
Trailhead GO Enhancements
With the Spring ’21 release, the Trailblazer Community Collaboration functionality is now available directly in the Trailhead GO mobile app. Ask and answer questions, follow along with important updates in your groups, and discover new featured groups as you connect from anywhere.
Learn more about Trailhead GO enhancements.
