+700 points
Module
Service Metrics
Make better business decisions based on customer service data.
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~35 mins
Get Started with Service Metrics
~10 mins
Incomplete
Create a Service Metrics Strategy
~10 mins
Incomplete
Analyze Your Service Data in Salesforce
~15 mins
Incomplete
~35 mins
Available on these trails
Build Your Customer Service Management Toolkit
Get Started with Service Cloud for Lightning Experience