+1,100 points

Module

Case Feed

Gain instant visibility into the timeline of a support case with a flexible, feed-based layout.

~1 hr 15 mins

Use Case Feed to Resolve Cases

~20 mins

Create Professional Emails in the Feed

~30 mins

Use Feed Filters to Manage Your Feed

~25 mins

~1 hr 15 mins

Available on these trails

Keep Customers Happy with Service Cloud for Salesforce Classic