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+500 points
Module
Salesforce Customer Service Strategies
Learn how Salesforce uses Service Cloud to deliver great customer service.
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~25 mins
Provide a Choice of Service Channels
~5 mins
Incomplete
Scale Service with Self-Help
~5 mins
Incomplete
Increase Service Agent Productivity
~5 mins
Incomplete
Use Data-Driven Insights for Service
~5 mins
Incomplete
Train and Retain Service Agents
~5 mins
Incomplete
~25 mins
