Review Channel Management

Learning Objectives

After completing this unit, you’ll be able to:

  • Given a scenario, describe the configuration of Mobile Studio.
  • Given a scenario, describe the configuration of Email Studio.
  • Given a scenario, describe the configuration of Social Studio and Advertising Studio.
  • Explain the concepts and typical use cases of Journey Builder.

Key Topics

This unit prepares you for the channel management section of the Salesforce Marketing Cloud Administrator exam, which makes up 16% of the overall exam. This section of the exam tests these topics.

  • Mobile Studio configurations
  • Email Studio configurations
  • Social Studio configurations
  • Advertising Studio configurations
  • Journey Builder configurations

This unit provides a number of interactive, real-world, scenario-based questions that are a lot like the ones you’ll encounter as a Salesforce Marketing Cloud Administrator. Looking at these scenarios helps you take this channel management section of the Marketing Cloud Administrator exam. As you tackle the practice questions, you get immediate feedback on your answers, along with detailed information on why your answers are correct (or incorrect).

The unit also contains interactive flashcards centered around study topics that help you prepare for the channel management section of the exam. 

Exam Practice Questions

Ready to jump in? The sample tool below is not scored—it's just an easy way to quiz yourself. To use it, read the scenario, then click on the answer you think is correct. Some questions may have more than one correct answer. Click Submit to learn whether the answer you chose is correct or incorrect, and why; if there’s a longer explanation, click  Expand button and then click anywhere in the window to close it. When you reach the end, you can review the answers or retake the questions.

Did you get a scenario wrong? Check out the table below for related study material.

Scenario 1
Learn more about send blackouts.
Scenario 2
Learn more about domain verification.

Exam Topic Flashcards

Use these interactive flashcards to brush up on some of the key topics you’ll find on this part of the exam. Read the question or term on each card, then click the card to reveal the correct answer. Click the right-facing arrow to move to the next card, and the left-facing arrow to return to the previous card.

Did you get a flashcard wrong? Check out the table below for related study material.

Flashcard 1
Learn more about Mobile Studio.
Flashcard 2
Learn more about Email Studio.
Flashcard 3
Learn more about Journey Builder.
Flashcard 4
Learn more about Social Studio.

Related Badges

Looking for more information? Explore these related badges and resources.

Content Type
Mobile Contact Management

Social Studio Basics

Email Studio Basics

Journey Builder Basics


You've reviewed channel management. Up next, let's cover maintenance.


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