Module
Knowledge Basics for Salesforce Classic
Help employees and customers find answers fast with an online, searchable knowledge base.
1 hr 15 mins
Beginner
Admin
Units
In Progress
Get Started with Knowledge
~
15 mins
In Progress
Plan Your Knowledge Base
~
15 mins
In Progress
Enable Salesforce Knowledge
~
15 mins
In Progress
Build Your Knowledge Base
~
30 mins
General
Available on these trails
Keep Customers Happy with Service Cloud for Salesforce Classic
