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+1,200 points

Module

Knowledge Basics for Salesforce Classic

Help employees and customers find answers fast with an online, searchable knowledge base.

~1 hr 15 mins

Get Started with Knowledge

~15 mins

Plan Your Knowledge Base

~15 mins

Enable Salesforce Knowledge

~15 mins

Build Your Knowledge Base

~30 mins

~1 hr 15 mins

Available on these trails

Keep Customers Happy with Service Cloud for Salesforce Classic