+700 points
Module
Entitlement Management
Deliver on the promise of great service to your customers with rules you create.
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tags
~1 hr 15 mins
Get Started with Entitlements
~30 mins
Incomplete
Set Up Required Support Steps
~30 mins
Incomplete
Use Entitlements in Customer Cases
~15 mins
Incomplete
~1 hr 15 mins
Available on these trails
Keep Customers Happy with Service Cloud for Salesforce Classic