Learn About Case Investigation and Contact Tracing

Learning Objectives

After completing this unit, you’ll be able to:

  • Summarize the goals and activities of contact tracing.
  • List the guiding principles of contact tracing.


This module was produced in collaboration with the Pandemic Initiative for Equity and Action of the University of California, San Francisco (UCSF). All content in this module, including external resources, is for general information purposes only and is not intended to be used as a substitute for professional medical advice, diagnosis, or treatment, or to otherwise infer, predict, or interpret an individual's medical or health diagnosis. This module reflects public health guidelines that are current as of the date of publication. We encourage you to consult your physician if you have questions about COVID-19 or any other medical condition or treatment. Additionally, display of this badge does not represent endorsement by UCSF or Salesforce of your knowledge, skill, or training pursuant to this module or qualification for any position in which such skill or training may be used. Furthermore, to the extent that this module includes any content or links to content belonging to third parties, the inclusion of said content does not reflect an endorsement by said third party of this module or otherwise create a relationship between Salesforce and said third party.

What Is Contact Tracing?

This module introduces you to contact tracing, a key part of containing the COVID-19 epidemic. Watch the following video to learn more from Dr. Debbie Bain Brickley, part of the UCSF Pandemic Initiative for Equity and Action. 

The quiz at the end of this unit asks questions about the content of this video. Be sure to watch the video so you get the information you need to answer the questions. You can find a link to download the presentation slides in the Resources section at the end of this unit. The slides also include content that is presented in the next unit.

Let’s Review

Read the question or term on each card, then click or tap the card to reveal the answer or definition. Click or tap the right-facing arrow to move to the next card, and the left-facing arrow to return to the previous card.


Did You Watch the Video?

Remember, the quiz asks about the video in this unit. If you haven’t watched it yet, go back and do that now. Then you’ll be ready to take the quiz.

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