Get Started with B2B Solution Architect Exam

Learning Objectives

After completing this unit, you'll be able to: 

• Describe the key topic areas of the Salesforce B2B Solution Architect certification exam.
• Access resources to prepare yourself for the Salesforce B2B Solution Architect certification.

The Salesforce B2B Solution Architect Certification

The Salesforce B2B Solution Architect credential is designed for individuals who have 4-5 years experience as a Solution Architect and is proficient in the following skills: have experience with the following topics with the above-mentioned Salesforce products:

• Connect business needs and technical implementations to boost customer success
• Oversee and steer requirements gathering conversations with stakeholders
• Identify the role of third-party systems within a customer’s processes and data needs
• Translate solution architecture technical details to a business audience
• Support the overall vision for business solution(s)
• Inform customers and implementation teams about best practices and considerations
• Drive customer experience solutions via prioritized use cases and confirmed customer success criteria
• Create a common language describing multi-cloud use cases and their successful implementation
• Design end-state solution architectures while providing the customer options and a phased approach to reach that end state
• Guide implementation teams through multi-cloud integration best practices and testing scenarios
• Layer appropriate technology over the designed architecture
• Participate in the delivery of the architected solution in order to oversee the implementation and revise or redirect plans as needed

This exam covers these key topics, each making up a certain percentage of the exam.

• Delivery: 12%
• Design: 29%
• Data Governance and Integration: 26%
• Discovery and Customer Success: 25%
• Operationalize the Solution: 8%

By successfully passing the Salesforce B2B Solution Architect exam, you demonstrate a thorough knowledge and understanding of B2B Commerce, Sales Cloud, Service Cloud, Salesforce Field Service, CRM Analytics, Mulesoft, and Marketing Cloud. 

Preparing for the Exam

Preparing for the Salesforce B2B Solution Architect exam takes time! This module takes you through preparing for part of the exam. There is one additional module to help you continue your journey toward certification.

• B2B Solution Architect Cert Prep: Discovery and Integration

Both modules in this trail contain real-world scenario questions, interactive flashcards, links to resources, and key topic areas to study.

Don’t forget to join the Trailblazer Community, where you can ask questions, collaborate, and join groups to help you prepare for your exam.

Download the Guide

Would you like a hard copy of this module’s content as a study aid? Download the B2B Solution Architect Cert Prep: Delivery and Design guide. (Each module in this trail includes a link to a printable version of the content that you can download.) 

Exam Logistics and Policies

Curious about the logistics of the exam? Here are some quick facts for you.

The quality of our certification exams and the value our credentials provide is our highest priority. Protecting the security and confidentiality of our exams is essential to providing our customers with credentials that are respected and industry leading. 

As a participant of the Salesforce Certification Program, you’re required to accept the terms of the Salesforce Credential and Certification Program Agreement. Below are important reminders about Salesforce certification exam-taking policies. You may also review these policies in detail in the Salesforce Credential and Certification Program Agreement and Code of Conduct Trailhead Help article.

Salesforce Certification Program participants should:

• Use Salesforce-approved study materials available on Trailhead to prepare for your certification exam, including certification exam guides, trailmixes/trails, Trailhead Academy courses, and Trailhead LIVE sessions
• Collaborate with other Trailblazers in the Trailblazer Community by joining a community group and finding a study buddy and/or mentor
• Review and abide by the guidelines for online proctored and in-person certification exams
• Submit a case with the Credential Security Team if you see any activity that undermines credential security

Salesforce Certification Program participants are prohibited from:

• Sharing, using, or requesting certification exam questions and answers, or superbadge solutions
• Offering, receiving, or asking for help during a certification exam
• Engaging in any behavior that violates the Salesforce Credential and Certification Program Agreement

Consequences for violating the program agreement include but are not limited to:

• Cancellation of upcoming and in progress certification exams
• Suspension from earning or revocation of Salesforce Credentials
• Removal from the Salesforce Credentialing Program and/or the Trailblazer Community

Maintain Your Certification

To maintain your Salesforce Credentials, all certified professionals must successfully complete release maintenance modules specific to their credentials once per year. You may view specific maintenance requirements here. If you don’t complete your maintenance modules by the completion deadline, your credentials will expire.

For more information about certification maintenance, visit the Maintaining Your Salesforce Credential page.

What This Module Covers

This module is focused on these key topics, with each topic covered in its own unit.

• Delivery: 12% of exam
• Design: 29% of exam

In each of the units, you learn the key areas to study for these two sections of the exam, including working through common scenarios.

Up first, let’s dive into the exam section on Delivery. Let's go!

Resources

• Help Article: Salesforce Credential and Certification Program Agreement and Code of Conduct
• Trailhead: B2B Solution Architect Certification Trailmix