Business Analyst Careers

You thrive on diving into data, identifying key insights, and mapping out a winning business strategy. And with your cool head and sound logic, you’re able to think through problems and make actionable recommendations. Sound like you? Take a look at a career as a Business Analyst.

What’s Salesforce? Salesforce is a customer relationship management solution that gives every business team⁠—from sales and marketing to commerce, service, and beyond—a single, shared view of every customer.

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$84,000

average salary (US data)

29k new jobs

posted in 2018 (US data)

240%

growth in demand since 2013

General skills recruiters look for

These are the most common general skills listed in job postings for Salesforce Business Analyst roles. Chances are you already have some of these transferable skills. Learn! the rest with Trailhead.

Technical and specialized skills recruiters look for

You’ll need these frequently requested skills to really excel at this role. Don’t have them yet? Sign up for Trailhead to start learning!

A Day in the Life of a Salesforce Business Analyst

Morning

You start the day with a discovery meeting for stakeholders from multiple departments. On the agenda: making sure the scope of your latest project meets their needs. On the menu: scones from your local bakery.

Midmorning

You spend the rest of the morning creating some data flow diagrams to help the team understand the requested changes in the latest project and how the final process will look.

After Lunch

You put the finishing touches on some new training material. You plan to use it for internal training sessions with colleagues who are using Salesforce at your company.

Afternoon

You’ve identified some key data points that the Sales organization should be tracking. Time to document some actionable recommendations for leadership to review.

End of Day

You close out the day by reviewing the daily report of sales leads, orders, and other relevant info. You make sure everything is adhering to company policy and take note of any issues, red flags, or positive trends.

Meet real Business Analysts and read their stories