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Business Analyst
 
 
Business Analyst Careers

You thrive on diving into data, identifying key insights, and mapping out a winning business strategy. And with your cool head and sound logic, you’re able to think through problems and make actionable recommendations. Sound like you? Take a look at a career as a Business Analyst.

What’s Salesforce? Salesforce is a customer relationship management solution that gives every business team⁠—from sales and marketing to commerce, service, and beyond—a single, shared view of every customer.
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$104,000
average salary (US data)
 
6,522
jobs last 12 months (US data)
 
24%
annual growth rate (last 4 years)
23%
of jobs posted are entry-level roles
General skills recruiters look for

These are the most common general skills listed in job postings for Salesforce Business Analyst roles. Chances are you already have some of these transferable skills. Learn! the rest with Trailhead.
Technical and specialized skills recruiters look for

You’ll need these frequently requested skills to really excel at this role. Don’t have them yet? Sign up for Trailhead to start learning!
A Day in the Life of a Salesforce Business Analyst

 
 
Morning
You start the day with a discovery meeting for stakeholders from multiple departments. On the agenda: making sure the scope of your latest project meets their needs. On the menu: scones from your local bakery.
 
Midmorning
You spend the rest of the morning creating some data flow diagrams to help the team understand the requested changes in the latest project and how the final process will look.
 
After Lunch
You put the finishing touches on some new training material. You plan to use it for internal training sessions with colleagues who are using Salesforce at your company.
 
Afternoon
You’ve identified some key data points that the Sales organization should be tracking. Time to document some actionable recommendations for leadership to review.
 
End of Day
You close out the day by reviewing the daily report of sales leads, orders, and other relevant info. You make sure everything is adhering to company policy and take note of any issues, red flags, or positive trends.
Meet real Business Analysts and read their stories

Hikaru Takita
Business Analyst
BizReach, Inc.
New Shibuya-ku, Tokyo, Japan
 
Heeyeon Park
Senior Membership Analyst
Girl Scouts of the USA
New York, NY, United States
 
Amber Boaz
Salesforce Solution Architect
Rapid7
Durham, NC, United States
 
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