I've followed the steps provided and I'm still getting the error below.
We can’t find a Case with the subject, ‘Water Bottle Order Status’ associated with the expected Messaging Session record
3 Antworten
I am facing the same issue.
I am trying to complete this last module
"Enhance the Service Console with Einstein AI"
But I am getting the same error. I've tried exactly the same process (following complete instructions as it is) multiple times now. it has been 2 -3 days I am stuck on this.
