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Hi guys,

I have a task to customize record pages and requirements to add an email tab under the feed tab. But I can find the email tab in the components at all.

Do you know how I can solve it?

 

Email has been added to Publisher Layouts lightening, and Classic/ Page Layouts/ Email to case is enabled in the org/ Case Feed Actions and Feed Items as well has been enabled in Support Settings.

 

Here is requirements Can`t addEmail tab under Feed tab in Lightning Record Page.

And Here in My Sandbox

 

Screenshot (189).png

4 Antworten
  1. Manoj Nambirajan (Dell Technologies) Forum Ambassador
    21. Juni 2023, 12:04

    @Anna Petrikova does creating "send an email" custom action help your cause as per link below?

     

    https://help.salesforce.com/s/articleView?id=sf.case_interaction_send_email_quick_action_create.htm&type=5

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