Create users:
Add the list of users Maria sent with the name, role, user license, profile, and locale to accomplish the business goals described. Create and assign the solution providing Shinje access to the Language Preference field.
Ada Balewa - Product Support Specialist - The product support specialist needs the ability to delete Chatter posts and comments without a paid account. - Active, Yes
Error Message:
Challenge Not yet complete... here's what's wrong:
The license and profile are set incorrectly for Ada Balewa.
I created a role for this user and a custome profile for this user, but still receive the error message above. Can anyone point me in the right direction or know of any trailhead modules to refer to?
Hi Raul
Glad to know that it was helpful.
Since here it is mentioned that a role that can see and have access to all accounts, and that can be achieved through the CEO role because it is on the top of the Role Hierarchy.
Since this resolved your issue please mark it best and close this thread so it is beneficial for other trailblazers
Thank you!Hi Raul
Before you assign the Permission set, please make sure Shinje Tashi User has the details as below
Role: CEO
User License: Salesforce
Profile: Standard User
1. Create a permission set as "Bilingual Pilot" and give view all and modify all to Accounts, Contacts and Opportunity objects (by also making Language Preference as Edit Access and
Read Access for Account object) under Object Settings.
2. Once Saved click on "Manage Assignments > Add Assignment" and assign it to the Shinje Tashi User.
3. Make sure Shinje Tashi is active.
4. Make sure the API Name is "Bilingual_Pilot"
Hope this helps
Thank youHi Raul,
For User Ada Balewa set following things:
User License : Chatter Free
Profile : Chatter Moderator User
Title : Product Support Specialist
Active : Checked
Hope this helps.
ThanksIf you have already created an Ada user with a different license, then you will find only these available licenses 'Force.com (free or app subscription), Partner app Subscription, Salesforce, Salesforce Platform, Work.com' while editing the user. Rename the Ada like Adaa and freeze this user.
Create a new user "Ada" then you will be able to see the license as Chatter Free.
For Ada Balewa, she will not have a role but will have the Chatter Free User Licence and Chatter Moderator User Profile. Since she is not a Salesforce User, she will be allowed to be Active along with Shinje. Hi everyone, I'm having the same issue setting up Ada. When I select 'User License' I do not have the option to select Chatter. The only options I see are: Force.com (free or app subscription), Partner app Subscription, Salesforce, Salesforce Platform, Work.com. I've tried to update the Chatter Expert user that was preconfigured as well, but I cannot update the username. Can anyone explain what I am doing wrong?
I had same issue upon with Ade Balewa, before saving to create the user was able to select the chatter free license and made use of the the Ade user "The product support specialist needs the ability to delete Chatter posts and comments without a paid account." He would need to be like an admin to chatter which is similar to a moderator "chatter moderator"
