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Topics#Customer ServiceFrage von Leor Elfassy
Leor Elfassy (Sound Specialists) fragte in #Customer Service
26. Dez. 2019, 05:01

How to create a report that divides the number of two non-numeric fields as a summary value

Hi I am trying to create a report that will take the number of cases and divide it by the number of service calls. The issue is that neither of these are numeric fields. I need the total number of cases divided by the total number of service calls and to expose that in a ratio. 

 

Any ideas would be great
18 Antworten
  1. Leor Elfassy (Sound Specialists)
    26. Dez. 2019, 07:14

    Ok I made the rollup field using a count. Now how do I divide the number of cases by service calls?

    Leor Elfassy

    Client Services Manager

    Sound Specialists

    soundspecialists.com

    773-278-1650 ext. 210 Direct

    [cid:f06710d9-559b-49a4-8973-978ed7d335c8]

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