How do you allow a user to EDIT published articles that they Created only? I don't want the user to EDIT all articles. I already checked off "Manage Articles'' and gave CREATE, READ, EDIT access to each article type. Appreciate the help!

Question

How do you allow a user to EDIT published articles that they Created only?  I don't want the user to EDIT all articles.  I already checked off "Manage Articles'' and gave CREATE, READ, EDIT access to each article type.  Appreciate the help!

Gina Morawski · Answer

I actually think I found a solution to this....I added a public group I created for "Knowledge Reviewers' to the Knowledge Article Action called Edit Published and Archived Articles.  This public group already has the permission set that give them CRE rights to the article type objects.  Now with this added Article Action, the user was able to edit her Published articles. Hope that helps anyone else that may encounter the same as I did.

How do you allow a user to EDIT published articles that they Created only? I don't want the user to EDIT all articles. I already checked off "Manage Articles'' and gave CREATE, READ, EDIT access to each article type. Appreciate the help!

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