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+400 Punkte
Modul
Workforce Engagement for Contact Center Planning
Learn how support operations planners use data to schedule and staff agents.
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Zu Trailmix hinzufügen
~ 1 Stunde 5 Minuten
Forecast Your Support Workload
~ 20 Minuten
Unvollständig
Determine Staffing Needs with an Omni-Channel Plan
~ 15 Minuten
Unvollständig
Grow Your Team's Skills with Sales Enablement
~ 15 Minuten
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Assign the Right Agents to Shifts
~ 15 Minuten
Unvollständig
~ 1 Stunde 5 Minuten
Im folgenden Trail verfügbar
Get Started with Workforce Engagement
