See What’s New with Manufacturing, Automotive, and Energy & Utilities
Learning Objectives
After completing this unit, you’ll be able to:
- Describe how to enhance sales agreements using decimal flexibility, custom periods, and improved accuracy
- Explain how Einstein for Manufacturing Cloud improves decision-making and forecast accuracy
- Define how to use digital replicas of assets to improve performance metrics and enhance asset lifetime value
- Describe how to unify asset and customer data for proactive service and an improved customer experience
- Explain how to optimize inventory search and transfer across locations to boost traceability, collaboration, and efficiency in field service operations
Sales Agreement Enhancements
Manufacturing
View quantity metrics with decimal flexibility, control quantity spread, and define sales agreements on any day with custom periods — all to minimize revenue leakage and improve accuracy.
Sales Agreement Summary
Manufacturing
Einstein for Manufacturing Cloud simplifies deviation, revenue, and margin impact analysis and offers actionable recommendations for sales agreements. Improve decision-making, enhance forecast accuracy, and strengthen customer relationships.
Connected Assets
Manufacturing
Empower organizations with digital replicas of assets for near real-time actions. Monitor performance metrics, enhance safety, and provide remote assistance, improving asset lifetime value through better performance and innovation.
Asset Service Lifecycle Management
Manufacturing
Unify asset and customer data for proactive service with real-time insights and AI predictions. Manage every stage of the asset lifecycle on one platform, enhancing customer experience, collaboration, and traceability.
Inventory Search and Transfer
Manufacturing
Gain visibility into external inventory. Search field service inventory across locations and transfer stock efficiently. Improve the customer experience, enhance collaboration, and boost traceability for serialized and non-serialized products.
Learn more about Inventory Search and Transfer.
Connected Vehicle Enhancements
Automotive
Use prebuilt templates for vehicle telematics event orchestration, and get faster time to value with out-of-the-box remote actions.
Learn more about Connected Vehicle Enhancements.
Digital Lending for Automotive
Automotive
Create better vehicle loan and lease experiences with simplified loan origination processes and expedited decision-making.
Learn more about Digital Lending for Automotive.
Asset Service Lifecycle Management Enhancements
Automotive
Manage the entire vehicle service lifecycle within Salesforce with one view of active service entitlements or work orders and visibility into service-related outreach, like recalls or upgrades.
Enhanced Service Apps
Energy & Utilities
Energy & Utilities Cloud service capabilities are now deployed on the Agentforce Action Platform. Use generative AI on service apps such as Contact Center Console and Self-Service Portal, and remove the need to install a managed package to activate it.
Learn more about Enhanced Service Apps.
Connected Assets: Energy & Utilities
Energy & Utilities
Connect energy consumption and the data from energy assets to your Energy & Utilities Cloud apps. With Connected Energy Assets, you can automate monitoring, drive proactive service, predict maintenance needs, and optimize performance.
