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Practice User Setup

Learning Objectives

After completing this unit, you'll be able to:

  • Identify steps to set up and maintain users.
  • Identify various user setup features that an administrator controls.
  • Understand the implications of activating/deactivating/freezing a user.
  • Practice common scenarios related to user setup.

Key Topics

This unit prepares you for the user setup section of the Salesforce Administrator exam, which makes up 7% of the overall exam. This section of the exam tests these topics.

  • Create and maintain users
  • Assign and manage licenses
  • Resolve locked accounts
  • Activate, freeze, and deactivate users
  • Reset passwords

Like the previous units, this unit contains practice scenario-based questions and flashcards.

Exam Practice Questions

Ready to jump in? The sample tool below is not scored—it’s just an easy way to quiz yourself. To use it, read the scenario, then click on the answer you think is correct. Some questions may have more than one correct answer. Click submit, and you get a pop-up telling you whether the answer you chose is correct or incorrect, and why. When you reach the end, you can review the answers or retake the questions.

Exam Topic Flashcards

The user setup section of the exam covers user and license management, freezing and deactivation, and password management. Use these interactive flashcards to brush up on some of the key topics you'll find on this part of the exam.

Read the question or term on each card, then click on the card to reveal the correct answer. Click the right-facing arrow to move to the next card, and the left facing arrow to return to the previous card.

Related Badges

Looking for more information? Explore these related badges.

Badge Content Type
User Management badge
User Management
Data Security badge
Data Security
Protect Your Data in Salesforce badge
Protect Your Data in Salesforce
User Authentication badge
User Authentication
Customize an Org to Support a New Business Unit badge
Customize an Org to Support a New Business Unit

Congratulations! You’ve studied up on user setup. Up next, let’s cover standard and custom objects.