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Get a Refresh on Desktop and Mobile Administration

Learning Objectives

After completing this unit, you'll be able to:

  • Describe the capabilities of the Salesforce mobile app.
  • Describe the installation and synchronization options of Salesforce Lightning for Outlook.

Key Topics

This unit prepares you for the desktop and mobile administration section of the Salesforce Administrator Exam, which makes up 3% of the overall exam. This section of the exam tests these topics.

  • Salesforce mobile app
  • Lightning for Outlook

Like the previous units, this unit contains practice scenario-based questions and flashcards.

Exam Practice Questions

Ready to jump in? The sample tool below is not scored—it’s just an easy way to quiz yourself. To use it, read the scenario, then click on the answer you think is correct. Some questions may have more than one correct answer. Click submit, and you get a pop-up telling you whether the answer you chose is correct or incorrect, and why. When you reach the end, you can review the answers or retake the questions.

Exam Topic Flashcards

This section of the exam covers desktop and mobile administration. Use these interactive flashcards to brush up on some of the key topics that you'll find on this part of the exam.

Read the question or term on each card, then click on the card to reveal the correct answer. Click the right-facing arrow to move to the next card, and the left facing arrow to return to the previous card.

Related Badges

Looking for more information? Explore these related badges.

Badge Content Type
Lightning Experience  for Salesforce Mobile App badge
Lightning Experience
for Salesforce Mobile App
Module
Salesforce Mobile  App Customization badge
Salesforce Mobile
App Customization
Module
Outlook Integration badge
Outlook Integration
Module

Congratulations. You’ve covered over 25% of the Administrator Certification test material in this badge. That’s a lot! 

You’ve reviewed these sections.

  • Sales and marketing applications
  • Service and support applications
  • Activity management and collaboration
  • Desktop and mobile administration

Be sure to review the other three Administrator Certification Prep badges. Good luck on your exam!