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Optimize and Grow Your Use of Marketing Cloud Engagement
Trail

Optimize and Grow Your Use of Marketing Cloud Engagement

Grow your marketing efforts with cross-channel messages and automation. Extend Marketing Cloud with developer tools and other clouds.

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Skills you will gain

Complete the Trail to build your expertise. Learn More
  • App Development and Engineering Practices
  • Application Programming Interface
  • Digital Marketing
  • Programming Languages
  • Data Management
  • Show More
  • App Development and Engineering Practices
  • Application Programming Interface
  • Digital Marketing
  • Programming Languages
  • Data Management
  • Data Integration
  • Marketing Strategy and Techniques
  • Data Governance and Ethics
  • Process Improvement and Optimization
  • Promotions and Campaigns
  • Data Visualization
  • Business Intelligence
  • Customer Communication
  • System Design and Implementation
  • Configuration Management
  • Automation
  • Research and Discovery
  • Mobile Development
  • Show Less

Products

  • Marketing Cloud Engagement
  • Salesforce Platform
  • Data Cloud
  • Journey Builder
This Trail may include content that is only available in English. Learn More
+7,600 points
Advanced
Marketer
14 hrs 6 mins

Create Cross-Channel Messaging

Video

Learn to use mobile messaging in your digital marketing.

~11 mins •
Mark as Complete
Module

Reach your customers on mobile with targeted text messages.

+500 Points
~1 hr 15 mins
Module

Learn how to set up and start using Marketing Cloud Advertising functionality.

+500 Points
~35 mins
Module

Communicate with customers using WhatsApp messaging in your journeys.

+300 Points
~15 mins
Module

Apply conversational marketing principles to communicate with customers using WhatsApp.

+400 Points
~40 mins
Module

Learn how to deliver successful digital advertising campaigns.

+100 Points
~10 mins
Module

Build a successful digital advertising strategy with an audience-based approach.

+300 Points
~30 mins

Extend Marketing Cloud with Developer Tools

Module

Get to know the tools and technologies you use to develop for Marketing Cloud Engagement.

+400 Points
~1 hr
Module

Get to know the programmatic languages for Marketing Cloud Engagement.

+500 Points
~30 mins
Module

Get to know AMPscript and embrace your inner developer.

+400 Points
~20 mins
Module

Explore AMPscript for personalization, loyalty emails, data-driven emails, and more.

+400 Points
~55 mins
Module

Create journeys based on engagement with email links that use AMPscript.

+300 Points
~25 mins
Article

Extend marketing apps or create custom marketing solutions using the Marketing Cloud APIs, SDKs, packages, programmatic content, and more.

~5 mins •
Mark as Complete
Link

Explore apps built by and for Marketing Cloud Engagement users on the AppExchange.

~5 mins •
Mark as Complete

Automate Your Processes

Module

Learn to scale your marketing efforts using first-party data, templates, and automations.

+400 Points
~40 mins
Article

Automate your Marketing Cloud Engagement email sends, queries, imports, and more with Automation Studio.

~5 mins •
Mark as Complete

Connect Marketing Cloud Engagement with Other Clouds

Article

Combine the digital marketing capabilities of Engagement with the data management, segmentation, and campaign management tools in Salesforce.

~5 mins •
Mark as Complete
Article

Bridge the gap between corporate marketing, employees, channel partners, and your brand to deliver consistent experiences across corporate marketing and partner networks.

~5 mins •
Mark as Complete
Video

Get expert guidance as you prepare to set up and roll out Distributed Marketing for your non-marketing teams.

~12 mins •
Mark as Complete
Video

Get expert guidance as you prepare to roll out Distributed Marketing.

~11 mins •
Mark as Complete

Enhance Your Analytics with Intelligence

Module

Get data insights and grow your business with marketing intelligence.

+200 Points
~10 mins
Module

Connect all your marketing data in one centralized platform.

+400 Points
~1 hr 15 mins
Module

Use Marketing Cloud Intelligence dashboards, pages, and widgets to view marketing data.

+500 Points
~45 mins
Module

Use pivot tables and reports to validate data uploaded into Marketing Cloud Intelligence.

+300 Points
~40 mins
Link

Unlock new capabilities and models to build and deploy AI-powered agents.

~5 mins •
Mark as Complete
Article

Integrate Google Analytics with Marketing Cloud Engagement

~5 mins •
Mark as Complete

Unify Your Customer Data with Data Cloud

Link

Quickly access and easily action on data to power Agentforce across the entire customer lifecycle — from awareness through loyalty.

~5 mins •
Mark as Complete
Module

Discover the customer data platform for marketers and prepare for implementation.

+300 Points
~20 mins
Module

Learn the fundamentals of data mapping, identity resolution, and unified records.

+500 Points
~40 mins
Module

Connect your data sources and define their relationship in Data Cloud.

+300 Points
~20 mins
Module

Create, filter, and activate marketing segments with Data Cloud.

+300 Points
~35 mins
Module

Use Data Cloud to power journeys and customer interactions in Marketing Cloud Engagement

+300 Points
~15 mins
Video

Get ready to start your Salesforce Data Cloud implementation.

~4 mins •
Mark as Complete
Video

Learn from our experts as you prepare to set up data mapping in Data Cloud.

~13 mins •
Mark as Complete

Get Salesforce Certified in Marketing

Link

The Salesforce Marketing Associate is a foundational certification designed for individuals who are interested in a career in marketing within the Salesforce ecosystem.

~5 mins •
Mark as Complete
Link

Candidates should demonstrate knowledge, skills, and experience using Marketing Cloud for message design, subscriber and data management, inbox delivery, and external integrations.

~5 mins •
Mark as Complete
Link

The Salesforce Certified Marketing Cloud Administrator should have knowledge of the features available to end users and the configuration options available in Marketing Cloud.

~5 mins •
Mark as Complete
Link

Candidates should have hands-on experience as a developer for Marketing Cloud creating personalized, dynamic messages, landing pages, scripting languages, and is experienced with data configuration, manipulations and segmentation, and analytics.

~5 mins •
Mark as Complete

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