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Launch a Loyalty Management Program
Trail

Launch a Loyalty Management Program

Set up and manage loyalty programs to incentivize and reward customers through personalized experiences.

Start
+3,300 points
Intermediate
End User
~3 hrs 40 mins

Skills you will gain

Complete the Trail to build your expertise. Learn More
  • Process Improvement and Optimization
  • Research and Discovery
  • Sales Management
  • Configuration Management
  • Account Management
  • Show More
  • Process Improvement and Optimization
  • Research and Discovery
  • Sales Management
  • Configuration Management
  • Account Management
  • Account Management and Strategy
  • Data Analysis
  • Marketing Strategy and Techniques
  • Marketing Software
  • Business Intelligence
  • Digital Marketing
  • Promotions and Campaigns
  • Show Less

Products

  • Loyalty Management

Industries

  • Manufacturing and Automotive
  • Retail and Consumer Goods
  • Travel, Transportation, and Hospitality
  • Communications and Media
+3,300 points
Intermediate
End User
~3 hrs 40 mins
+400 points
Module

Loyalty Programs and Loyalty Management

Learn how loyalty programs keep customers coming back.

~20 mins
+400 points
Module

Salesforce Loyalty Management Basics

Create loyalty programs to attract customers with rewards and discounts.

~40 mins
+1,100 points
Module

Gamification in Loyalty Programs

Design interactive experiences to increase customer retention and brand loyalty.

~55 mins
+400 points
Module

Experiential Loyalty Programs

Build unique and personalized customer experiences to boost loyalty.

~30 mins
+300 points
Module

Promotion Setup Basics

Learn how loyalty processes improve member experience and engagement.

~20 mins
+300 points
Module

Global Promotions Management in Loyalty

Create and track promotions across channels for a unified customer experience.

~25 mins
+400 points
Module

CRM Analytics for Loyalty Management

Get actionable insights to improve loyalty processes and grow your business.

~30 mins
~3 hrs 40 mins

Discover More

Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.