Skip to main content Join us at TDX in San Francisco or on Salesforce+ on March 5-6 for the Developer Conference for the AI Agent Era. Register now.
Launch a Loyalty Management Program
Trail

Launch a Loyalty Management Program

Set up and manage loyalty programs to incentivize and reward customers through personalized experiences.

Start
+2,200 points
Foundational
End User
~2 hrs 45 mins

Skills you will gain

Complete the Trail to build your expertise. Learn More
  • Process Improvement and Optimization
  • Research and Discovery
  • Sales Management
  • Configuration Management
  • Account Management
  • Show More
  • Process Improvement and Optimization
  • Research and Discovery
  • Sales Management
  • Configuration Management
  • Account Management
  • Account Management and Strategy
  • Data Analysis
  • Marketing Strategy and Techniques
  • Marketing Software
  • Business Intelligence
  • Digital Marketing
  • Promotions and Campaigns
  • Show Less

Products

  • Loyalty Management

Industries

  • Manufacturing and Automotive
  • Retail and Consumer Goods
  • Travel, Transportation, and Hospitality
  • Communications and Media
+2,200 points
Foundational
End User
~2 hrs 45 mins
+400 points
Module

Loyalty Programs and Loyalty Management

Learn how loyalty programs keep customers coming back.

~20 mins
+400 points
Module

Salesforce Loyalty Management Basics

Create loyalty programs to attract customers with rewards and discounts.

~40 mins
+400 points
Module

Experiential Loyalty Programs

Build unique and personalized customer experiences to boost loyalty.

~30 mins
+300 points
Module

Promotion Setup Basics

Learn how loyalty processes improve member experience and engagement.

~20 mins
+300 points
Module

Global Promotions Management in Loyalty

Create and track promotions across channels for a unified customer experience.

~25 mins
+400 points
Module

CRM Analytics for Loyalty Management

Get actionable insights to improve loyalty processes and grow your business.

~30 mins
~2 hrs 45 mins