+500 points
Trail
Get Started with Workforce Engagement
Learn how Workforce Engagement makes your service team more productive.
~1 hr 10 mins
+100 points
Module
Workforce Engagement for Service: Quick Look
Boost your contact center’s operational performance across all channels.
~5 mins
hideHide 1 Units
+400 points
Module
Workforce Engagement for Contact Center Planning
Learn how support operations planners use data to schedule and staff agents.
~1 hr 5 mins
showShow 4 Units
~1 hr 10 mins