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+5,900 points
Trail

Learn CRM Fundamentals for Lightning Experience

Understand Salesforce and learn how to navigate, customize, and manage basic CRM features.

~5 hrs 25 mins
+700 points
Module

Salesforce CRM

Learn how to use customer relationship management (CRM) software to grow your business.

~50 mins
+600 points
Module

Accounts and Contacts

Discover how accounts and contacts work together in Salesforce.

~30 mins
+1,200 points
Module

Leads and Opportunities

Learn to power your sales process with leads and opportunities in Salesforce.

~1 hr 10 mins
+2,100 points
Module

Reports & Dashboards for Lightning Experience

Visualize key business metrics in real-time using Lightning Experience.

~1 hr 50 mins
+1,300 points
Module

Chatter Administration for Lightning Experience

Get started with Chatter administration in Lightning Experience.

~1 hr 5 mins
~5 hrs 25 mins