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Build Your Business Skills
Trail

Build Your Business Skills

Improve and showcase the skills you need to connect with customers and succeed in business.

Start
+1,700 points
Foundational
End User
~2 hrs 5 mins

Skills you will gain

Complete the Trail to build your expertise. Learn More
  • Business Consulting
  • Customer Communication
  • Agile Software Development
  • General Sales Practices
  • App Development and Engineering Practices
  • Show More
  • Business Consulting
  • Customer Communication
  • Agile Software Development
  • General Sales Practices
  • App Development and Engineering Practices
  • Communication
  • Project Management
  • Personal Success
  • Employee Training
  • Show Less

Products

  • Experience Cloud
  • Agentforce 360 Platform
+1,700 points
Foundational
End User
~2 hrs 5 mins
+200 points
Badge

Statement of Work Best Practices

Draft statements of work that lead to successful customer projects.

~15 mins
+300 points
Badge

Project Management Plan Lite

Use this project management template to set your customer up for success.

~15 mins
+600 points
Badge

Build an App to Track Your Trailblazer Journey

Build an app to store study materials and notes as you explore the Salesforce ecosystem.

~1 hr 5 mins
+600 points
Badge

Virtual Presentations

Create online presentations that connect wherever your audience is.

~30 mins
~2 hrs 5 mins

Discover More

Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.