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Build an AI Agent with Agentforce
Trail

Build an AI Agent with Agentforce

Set up and test a conversational AI agent in Salesforce.

Start
+1,300 points
Intermediate
End User
~2 hrs 55 mins

Skills you will gain

Complete the Trail to build your expertise. Learn More
  • Artificial Intelligence
  • Computer Science
  • Automation
  • Configuration Management
  • Data Management
  • Show More
  • Artificial Intelligence
  • Computer Science
  • Automation
  • Configuration Management
  • Data Management
  • Data Governance and Ethics
  • AI Agents
  • Business Intelligence
  • Data Integration
  • Business Solutions
  • Show Less

Products

  • Flow Builder
  • Einstein
  • Data Cloud
  • Agentforce
+1,300 points
Intermediate
End User
~2 hrs 55 mins
+200 points
Module

Generative AI Basics

Discover the capabilities of generative AI and the technology that powers it.

~20 mins
+100 points
Module

Agentforce: Quick Look

Discover how Agentforce helps employees perform business tasks more efficiently.

~10 mins
Get to Know Agentforce
~10 mins
Incomplete
+400 points
Module

Agents and Agentforce Basics

Learn how to set up and use the default AI agent for CRM.

~40 mins
+100 points
Project

Quick Start: Agent Actions

Bring Flow automations into conversational AI with Agentforce actions.

~20 mins
+100 points
Module

Einstein Pricing: Quick Look

Explore how Einstein offerings are packaged and priced.

~10 mins
+400 points
Project

Connect Data Cloud to Agentforce and Prompt Builder

Combine harmonized data and generative AI to create powerful interactions and automations.

~1 hr 15 mins
~2 hrs 55 mins