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Accelerate Impact with Outcome Management
Trail

Accelerate Impact with Outcome Management

Grow your impact by tracking actionable program outcomes in Salesforce.

+1,200 points
Intermediate
End User
~2 hrs 15 mins

Skills you will gain

Complete the Trail to build your expertise. Learn More
  • Process Improvement and Optimization
  • Community and Social Work
  • Business Strategy
  • Data Analysis
  • Business Operations
  • Show More
  • Process Improvement and Optimization
  • Community and Social Work
  • Business Strategy
  • Data Analysis
  • Business Operations
  • Critical Thinking and Problem Solving
  • Change Management
  • Business Analysis
  • Business Solutions
  • Show Less

Products

  • Agentforce Public Sector
  • Agentforce Nonprofit

Industries

  • Manufacturing and Automotive
  • Engineering, Construction, and Real Estate
  • Retail and Consumer Goods
  • Public Sector
  • Nonprofit
+1,200 points
Intermediate
End User
~2 hrs 15 mins
+100 points
Badge

Impact Management: Quick Look

Learn about impact management and the skills you need to boost your organization's impact.

~5 mins
+100 points
Badge

Outcome Management: Quick Look

Learn how to track program outcomes and grow your impact.

~10 mins
+500 points
Badge

Outcome Management Basics

Define your outcomes, track indicator results, and view your impact strategy.

~1 hr 20 mins
~2 hrs 15 mins

Discover More

Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.