Create a Unique Account List View
Sales users need quick access to accounts in two specific industries. Let’s customize a list view so users can conveniently access these accounts.
Create a New List View
Create a list view to display accounts in the biotechnology and energy industries.
- Click the App Launcher and select Sales.
- Click the Accounts tab.
- Click the List View icon for List View Controls.
- Select New.
- Complete the New List View section.
- List Name:
Energy and Biotech Accounts
- Who sees this list view: All users can see this list view
- Click Save.
Edit the list filters.
- If you don’t see the Filters section on the right, click the Filters icon .
- Filter by Owner: All accounts.
- Click Done.
- Click Add Filter.
- Field = Industry
- Operator = equals
- Value =
Energy, Biotechnology
- Click Done.
- Click Save.
Choose fields to display.
- Click the gear icon in the upper-right for List View Controls, then select Select Fields to Display.
- Choose Industry from the Available Fields list, then click the Add arrow (>).
- Click Save.
- Click Hide Filters (the funnel icon in the upper right).
You have successfully created a customized list view. Users can now quickly access all of the biotech and energy accounts. The VP of Sales loves the new list view and now wants a way for their reps to collaborate. Chatter groups to the rescue!